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I feel like I’m actually making a difference in healthcare at a systemic level.”
Before Katrina Chaffin earned her MHA, she remembers predicting how the degree would help her.
I felt an MHA would advance my professional goals and career, and bring me one step closer to the change I want to create and the impact I hope to have, Chaffin says.
But she could have neverpredictedhow quickly those predictions would come to pass.
Just three months into her job as a program manager at Prime Health,a nonprofit that fights health disparities and inequities, the pandemic hit ushering with it a critical need for telehealth – digitally delivered medical services.
During her time in the MHA program, she worked full-time in telemedicine at HealthONE, andas fate would have it, during her residency, which she completed at Prime Health in the fall of 2019, Katrina focused on telehealth implementation and program design.
Suddenly, she was doing it in the real world for a realpurposethat would help real people. Her work made online visits possible for patientsacross Colorado so they could get quality care virtually.
I feel like I’m actually making a difference in healthcare at a systemic level, she says.
Today Katrina, who also teachesundergrads about health care organization and management, is now working to makequalitytelehealth a common tool for health care delivery in remote areasand throughout the state.
I feel very fortunate to be part of the healthcare community because every day were doing our best to improve lives.